[maximus_pb_section admin_label=”section”][maximus_pb_row admin_label=”row” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” use_custom_gutter=”off” padding_mobile=”on” allow_player_pause=”off” parallax=”off” parallax_method=”off” make_equal=”off” parallax_1=”off” parallax_method_1=”off” column_padding_mobile=”on” custom_padding_last_edited=”on|phone” background_color=”#dce5ef” background_color_1=”#dce5ef” custom_padding=”80px|150px||150px” custom_padding_tablet=”50px|15px||15px”][maximus_pb_column type=”4_4″][maximus_pb_text admin_label=”Welcome to Help & FAQS” background_layout=”light” text_orientation=”center” use_border_color=”off” border_color=”#99d3f7″ border_style=”solid” header_font_size_last_edited=”off|desktop” text_font_size_last_edited=”on|phone” custom_margin=”0px|0px|0px|0px” custom_padding=”2px|7px|7px|7px” border_width=”5px” background_color=”#dce5ef” custom_margin_last_edited=”on|tablet” custom_padding_last_edited=”off|phone” max_width_last_edited=”off|desktop” custom_padding_tablet=”50px|7px|0px|7px” text_font_size=”30″ text_font=”Georgia|on|||” text_letter_spacing=”1px” header_letter_spacing_last_edited=”on|desktop” header_line_height_last_edited=”on|phone” text_letter_spacing_last_edited=”on|phone” text_line_height_last_edited=”on|phone” text_line_height=”1.3em” header_font_size=”31px” header_letter_spacing=”1px” header_line_height=”1.3em” header_font_size_tablet=”24px” header_font_size_phone=”22px” custom_padding_phone=”10px|7px|0px|7px” text_font_size_phone=”21″ text_line_height_phone=”1.2em” saved_tabs=”all”]

Welcome to Help & FAQS

[/maximus_pb_text][maximus_pb_text admin_label=”Issue Types” background_layout=”light” text_orientation=”center” use_border_color=”off” border_color=”#99d3f7″ border_style=”solid” header_font_size_last_edited=”off|desktop” text_font_size_last_edited=”on|phone” custom_margin=”0px|0px|0px|0px” custom_padding=”70px|10px|25px|10px” border_width=”15px” background_color=”#dce5ef” custom_margin_last_edited=”off|desktop” custom_padding_last_edited=”on|phone” max_width_last_edited=”off|desktop” custom_padding_tablet=”50px|7px|20px|7px” text_font_size=”28″ text_font=”Georgia|on|||” text_letter_spacing=”1px” header_letter_spacing_last_edited=”on|desktop” header_line_height_last_edited=”on|desktop” text_letter_spacing_last_edited=”on|tablet” text_line_height_last_edited=”on|phone” text_line_height=”1.3em” header_font_size=”31px” header_letter_spacing=”1px” header_line_height=”1.3em” header_font_size_tablet=”24px” header_font_size_phone=”22px” custom_padding_phone=”25px|7px|20px|7px” text_font_size_phone=”25″ saved_tabs=”all”]

Issue Types.

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The Login issues should be fixed now.

 

If you encounter any login issues please email us and describe the problem so we can help you.

 

 

[/maximus_pb_accordion_item][maximus_pb_accordion_item title=”Resetting Your Password”]

 

 

This process Will Not work unless you used a VALID EMAIL address when you created your account.

Step 1 Click on “FORGOT YOUR PASSWORD”. Located on the LOGIN WINDOW. Top Right Corner   Step 2 REQUEST A SECRET KEY. Enter your “EMAIL ADDRESS”. Enter the ANSWER to the math question to prove you are human. Then Click “REQUEST SECRET KEY” Do Not Click “Change Your Password”   Step 3 Enter the SECRET KEY that was emailed to you. Enter the Password YOU WANT TO USE. Re-enter The Password YOU WANT TO USE. Answer the math problem to prove you are human.   Step 4 Login with your ORIGINAL Username and the NEW Password you just created. NOTE: I tested this process and it works. PLEASE EMAIL ME if you get   {VAR1}   Instead of a secret key

 

 

 

 

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[maximus_pb_contact_field field_title=”User Name” field_type=”input” field_id=”Name” required_mark=”on” fullwidth_field=”on” form_field_font_select=”default” form_field_font=”||||” use_border_color=”on” border_style=”dashed” border_color=”#1e73be” border_width=”28″ form_field_font_size_last_edited=”on|desktop” form_field_letter_spacing_last_edited=”off|phone” form_field_line_height_last_edited=”off|phone” form_field_font_size=”22″ form_field_font_size_tablet=”22″ form_field_font_size_phone=”22″] [/maximus_pb_contact_field][maximus_pb_contact_field field_title=”Email Address” field_type=”email” field_id=”Email” required_mark=”on” fullwidth_field=”on” form_field_font_select=”default” form_field_font=”||||” use_border_color=”off” border_style=”solid” border_color=”#1e73be” border_width=”4″ form_field_font_size_last_edited=”off|desktop” form_field_letter_spacing_last_edited=”off|phone” form_field_font_size=”22″ form_field_font_size_tablet=”22″ form_field_font_size_phone=”22″] [/maximus_pb_contact_field][maximus_pb_contact_field field_title=”Message” field_type=”text” field_id=”Message” required_mark=”on” fullwidth_field=”on” form_field_font_select=”default” form_field_font=”||||” use_border_color=”off” border_style=”solid” border_color=”#1e73be” border_width=”4″ form_field_font_size_last_edited=”off|phone” form_field_letter_spacing_last_edited=”off|phone” form_field_font_size=”22″ form_field_font_size_tablet=”22″ form_field_font_size_phone=”22″] [/maximus_pb_contact_field]

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